Stop running your business out of your DMs.

Yes. The free plan runs the whole booking business for nothing a month: your booking page, online bookings and deposits, the flash store, your calendar, your clients and our consent form. You pay £1 a booking paid through the platform, and Stripe's card fee. Membership, at £24 a month, adds the extras that cost us money per artist: texts, QuickBooks, the rescue, gift vouchers and your own consent forms.

You stay on the free plan. Everybody starts with 14 days of Membership so they can try the extras, but no card is taken, so nothing is charged and there is nothing to cancel. Your page, bookings, deposits, clients and books carry on exactly as before, at £1 a booking and nothing a month. The extras — texts, QuickBooks, the rescue, selling vouchers — pause until you subscribe, and anything you made with them keeps working.

A flat £1 a booking, on top of your monthly fee: taken once, from the first payment for that booking that goes through the platform, and nothing from the rest of it — a deposit and a balance paid through us cost you £1 between them, not £1 each. Each sitting of a piece done over several sessions is a booking of its own. The money is still yours and still goes to your own Stripe account, not ours; the £1 comes off as it passes through. Money you take outside the platform — cash, your own card machine, a bank transfer you mark as paid — has nothing taken off it. Stripe take their own processing fee as well, as they would on any card payment.

Yes, for studios of independent artists. A studio pays £20 a month for each artist, billed for at least 2, for up to 10 artists, with a 14-day free trial. Each artist keeps their own page, clients and money, and takes them all with them if they leave. The studio gets its own page, a shared enquiry inbox its artists claim from, who is free when, and a chair rent ledger. There are no front-desk accounts and no rota: every artist still runs their own books.

Not really. They get one automatically, but there is no password to remember — they sign in with a link emailed to them when they need to see a quote or a booking.

The slot is held while they pay and released automatically if they abandon it, so your calendar frees itself up. A one-off flash design goes back on sale at the same time.

Not if you turn on "Keep my days together". Clients are then only offered the first or last time in each free stretch of your day: once somebody books 10 till 11, the next client is offered straight after them or the end of the day, never 2pm. Your free time stays in one piece, big enough for a long session. Bookings you add yourself can still go anywhere, and it is on the free plan.

Yes. Mark a balance as paid and pick how you were paid — cash, card machine, bank transfer. It goes into your income for the year exactly as a card payment does.

Yes. Two days before the appointment the client is emailed a reminder with a link to the form, and they complete it on their phone: who they are, an emergency contact, when they last ate, eleven health questions, the declarations and a signature. The medical answers are encrypted, and the signed form sits against the booking in your calendar. Start on our form or write your own in the builder. Checking a client is over 18 against their photo ID is an add-on, £2 a client, once.

Nothing stops on the way down. Your account moves to the free plan: your page stays up, clients keep booking and paying deposits at £1 a booking, and everything you made stays exactly as it was. What pauses is the extras — texts, QuickBooks, the rescue, selling vouchers — until you subscribe again.